RyanAI

Benefits People Actually Understand

Ryan talks your people through their benefits in plain language, so they choose with confidence and use what they have.

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Plain words, not plan speak.

Ryan explains coverage the way a helpful person would, with no jargon. He starts from what someone needs and answers in their terms.

Someone asks Ryan, out loud, what a deductible is. Ryan answers out loud in plain words: what you pay before your plan starts to pay.

Only your facts.

Ryan answers from your plan documents and nothing else. If something isn’t covered there, he says so and gets the answer from your team.

Someone asks Ryan a question. Ryan reads down your plan documents. When the answer is there, he says so. When it isn’t, he says that, and that he’ll ask your team.

Answers at any hour.

Ryan answers the same questions your team hears every day, day or night, and he’s patient every time. Your team keeps its time for the conversations that need a person.

Ryan moves along a bar of the whole day, from midnight to midnight. A question comes in at two in the morning, and he answers it.

Break the language barrier.

Ryan follows the language a person speaks or asks for and switches on his own. No settings, no menus.

Someone asks Ryan, in Spanish, whether he speaks Spanish. Ryan switches from English to Spanish on his own and answers: Sí. ¿Cómo puedo ayudarle?

See Ryan with one of your groups.

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